Dear Customers, Thank you for contacting our support team, we are glad to help you and please take some time for reading the following guidelines before continue to make sure that you will get the best results.
  • Our Working days from Sunday to Thursday “Friday-Saturday are weekends”.
  • We will be in Office from 9:00 AM to 4:00 PM (GMT+2).
  • We are offering support only via Ticksy in this link: code125.ticksy.com
  • We don’t offer support via email, envato comments or facebook page, we are trying to unify the source for support to save your right about your purchase.
  • We are supporting Our theme, we don’t support plugins installed or the theme incase you edited the files, if you need to edit the theme we provide you with a child-theme to have your code in.
  • We support Theme Installation and Feature usage, we are trying clearly to explain every feature so you can get the right image about the theme features.
  • We don't support requests for extra features, we consider it and may release it in a next update, but this is not granted.
  • When reporting any bug possibly found, please allow a decent time to be reviewed and updated, we follow a process to evaluate the bugs to know its source
  • We care about your work, so always show us what you did with our theme to feature you in our facebook page.

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